Questions to ask
- Do you clean to TR19® Grease? Ask them to confirm the whole system is in scope.
- Are your technicians GHT qualified? BESA says technicians should hold the Grease Hygiene Technician qualification (BESA).
- Are you a member of a BESA / BESCA scheme? This gives third-party verification of your certificate.
- Will you test grease deposits before and after?
- Will you fit access panels if the ductwork can't be reached?
- What insurance do you hold? Ask for public liability cover details.
- Can I see a sample post-clean report?
- Can you work out of hours so the kitchen isn't closed during service?
Comparing quotes
Make sure every quote covers the same scope – canopy, filters, full duct run and fan – and includes the post-clean report. A cheap quote that only covers the canopy may not satisfy your insurer.